Frequently Asked Questions

Everything you need to know about shopping with Simply Pleasure.

How long will it take to receive my order?

Standard shipping typically takes 3-5 business days within the continental US. International orders may take 7-14 business days depending on the destination and customs processing.

What is your return and exchange policy?

We offer a 30-day return policy for all unworn items in their original packaging with tags attached. Please note that for hygiene reasons, intimate apparel and earrings are final sale.

How do I determine my correct size?

Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for the most comfortable fit.

Which payment methods do you accept?

We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay.

Can I track my package after it ships?

Yes, once your order has been dispatched, you will receive an email containing a tracking number and a link to monitor your delivery progress in real-time.

Are your materials sustainably sourced?

Simply Pleasure is committed to ethical fashion. We prioritize organic cotton, recycled fibers, and partner only with manufacturers who adhere to fair labor standards.