Returns & Exchanges

At Simply Pleasure, we want you to feel confident in your style, which is why we offer a 30-day window for returns and exchanges on all eligible fashion items. Please ensure all garments are returned in their original condition with tags attached to qualify for a full refund.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare Your Package

  Place the unworn items back into their original packaging, ensuring all designer tags and hygiene seals remain intact.

• 3.
  Ship It Back

  Print your prepaid shipping label from the portal and drop off your package at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our quality control team inspects your return, we will process your refund or ship your new exchange item within 5-7 business days.